“Are you not very lucky to have such good guards”, customers ask us.
Obviously, the quality of staff and the conduct of operation is not a matter of luck. It is rather a result of ambition, experience, standard of the company, which produces well performing workers, acceptable policies and operational procedures.
We wish to respond to the question on top, like the golfer Jack Niklaus, when he was asked if he was not very lucky?! - Yes, responded Jack, “but I have noticed that the more I practice and the harder I work the luckier I get!”
A strong link in the management chain is the Operations Management.
The strategy is that the Operations Management team must possess local knowledge, cultural competence, hands-on orientation and responsibility for the company and its workers and clients. We think that “Man Management” in Indonesia is an underestimated science, which is critical to successful Security Guard Service in Indonesia.
Management is expensive and it is an Overhead Cost. In an industry based on competitive tenders, Operations Management is often the first corner to cut in order to win contracts and defend profits, since it is rarely specified in tenders. Therefore, Size and quality of Operations Management defines the Operators reliability.

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